feedback


Your Name (required)

Company Name

Project

Order Number



Communication and Planning

The process of receiving your enquiry, responding to your order and understanding your requirements? Personal communication throughout the project and timely responses? Production of a clear plan for work to be undertaken with measurable and realistic targets? Ensuring plans were updated?

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Product delivery, service and project management

Delivering to the agreed specification, meeting targets and deadlines? Delivering the product on time? Was a quality service and product received? Was any documentation provided to a good standard?

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Personnel

Having good personal attributes, skills and an understanding of your needs? Friendliness and professionalism? Workmanship? Understanding of your needs and the issues affecting you?

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Effectiveness and value for money

Did you see positive results? Do you think we provided value for money?

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Opportunities for improvement

What can we do to improve our current products and service?

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Outstanding
Exceeded expectations in several areas; we would recommend CARLICK to others

Excellent
Exceeded expectations in several areas; we would recommend CARLICK to others

Good
Understood our needs and worked with us well

Acceptable
Met the basic criteria of our requirements and delivered to the specification of the proposal

Poor
Did not meet our requirements in several areas

Unacceptable
Did not meet our requirements; fell short in almost all areas